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Hi all,

I'm having exactly the same problem. Could anyone help me here please?

Thanks,

Myrelle

Hello Myrelle de Miranda Pacheco

This article should help you resolve this-

gateway.sdl.com/.../communityknowledge

The same for me, I've reinstalled Studio (2019) using the latest release (SDLTradosStudio2019_SR2_15.2.8.3007), no success. In addition, I've found that in my account there was a former email address which I had updated so do not understand why there can be any email adress used previously... So updated the email once again, clicked the confirmation link and received "OK" from the server. However, still receiving the message when closing and starting Studio. 

The same for me

I can't see anything like Studio 16 - just seeing studio 15 and not .bin file in there ...

Thank you Steven! I'll try and let you know. 

Thanks again.

Hello Lubomir Moudry 

For Studio 2019 you need to navigate to this folder-

Hi Steven, just to let you know, it worked.

Thank you very much.

Works fine completely now. Many thanks!!