Good afternoon,

I have a problem signing in to the Language Cloud within the application Trados Studio 2021 (though I can access the Language Cloud from a browser). I've tried restarting the PC and uninstalling and installing Trados Studio 2021 again, but the problem persists.

Before uninstalling Trados, the pop-up window to sign in appeared, but the "spinning star" kept on spinning after I entered my email and password (but nothing else happened).

After installing it again, when I click the "sign in" button, a message of "cannot access the language cloud servers" appears and now I cannot sign in. My license is activated and I've also deactivated the firewall and checked the internet connection, but nothing seems to work.

I would need to access the Language Cloud directly in the Trados Studio 2021 application.

Thank you for your help.

BR