No Model available in SDL Machine Translation Cloud

Question

The SDL Machine Translation Cloud doesn't offer any Models for my language combination. What...? Why...? 
 It actually used to work a while ago and I don't remember having to select a model back then. When has this changed and why? When will all models be available (again)? 
 I'm logged in, I have an internet connection, etc. etc.So, what's wrong? 
 
 Thanks for any ideas.

Lydia Simplicio · Answer

Hi Karoline Mrazek 
 Hopefully this will fix this for you: https://gateway.sdl.com/apex/communityknowledge?articleName=000016378 
 Lyds

Trados Studio > 4. Machine Translation

No Model available in SDL Machine Translation Cloud