Hi Halli Rosenbach

in the Editor view, from Project Settings - Translation Memories and Automated Translation please make sure the TM you want is added.

Also, please check that the language pair of the TM matches the language pair of the project.

Or are you interested in using machine translation?

If you have any questions, please let me know.

Kind regards,

Elisa

my tm files are fine, work. i need my old loved anytm provider....

If you are using Studio 2017, you select AnyTm as you did before. You can check out information on AnyTM at this link: https://docs.sdl.com/791864/514566/sdl-trados-studio-2017/using-the-anytm-provider

Kind regards,

Elisa

that's exactly what i did- and on the settings page it shows af if they are added, however they dont act like that....

I would suggest a repair of Studio: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414

and then could you please send us a screenshot from the Editor view, Project settings - Translation memories and automated translation?

Kind regards,

Elisa

it still does't work....i'm really desparate...

Halli Rosenbach

Try removing all the providers you have in here:

Unless you have a really good reason for putting them at the specific language pair level I'd recommend you don't do that. If yo do then make sure they are not active at the All Language Pair level.

hi-.

i tried that since the "both languages" didn't really help (at all).

this is a prinscreen with "both languages..

Halli Rosenbach

I don't think you have as I think I can still see the languages under your specific language pair.  Please open up the node I pointed to and remove the languages in there.

is this what you mean? because it still dose'nt work...

...?

and now my term bases are not working too....

and now the concordance search is not working...

i'm really helpless.

and now the concordance search is not working...

i'm really helpless.

please help me- i can't really do anything with the studio- just the same as a word document...i'm in tears...((

i'm trying to purchase a support package (for this problem only...) but it says i have to upgrade my 2017.... so- is there anything i can do?

hi again- please refer me to someone who can help me with this- for a fee (maybe there is a limited support plan so i would'nt have to pay a whole lot for a single problem...if it is even possible to get support for the studio 2017

Halli Rosenbach

Drop me an email - pfilkin@rws.com - and we can take a look right now.

Just closing this thread down as we sorted the problem on a call this evening:

• no MT with 2017 as the old adaptive MT has been discontinued
• we upgraded to 2021, set up the projects and all is working as expected