I reinstall my desktop and now cannot activate my SDL Trados Freelance 2021 now. Anyone can help ? Thank you!

Question

I cannot activate my license after I reinstalled my Windows. Anyone can help on this? I tried deactivate online, but seems it needs certificate and I don't know where I can get the certificate.

Oana Nagy · Answer

Xin Zheng We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00664916 .

Trados Studio > 4. Machine Translation

I reinstall my desktop and now cannot activate my SDL Trados Freelance 2021 now. Anyone can help ? Thank you!