Deepl plugin not showing results in Trados Studio 2017.

I just installed the Deepl plugin for Trados Studio 2017 but it's not showing any results. The settings are correct and it was correctly installed. Any ideas? I'm using Windows 2011 and a professional single-user license. Thanks for any and all help / feedback. Cheers, Laura

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  • I don't really know what to suggest because we don't support the 2017 version of the plugin anymore.  I have heard from others that this failed in 2017 with W11.  I think there are three problems really:

    1. 2017 itself isn't supported anymore
    2. 2017 and any plugins using that environment, have never been tested against W11 and probably never will
    3. DeepL have updated their API and the 2017 version of the plugin might still be using the old one

    Not a very helpful answer I'm afraid, so perhaps someone who has managed to figure out what the problem is will be able to provide you with a better answer.

    Paul Filkin | RWS Group

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    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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  • I don't really know what to suggest because we don't support the 2017 version of the plugin anymore.  I have heard from others that this failed in 2017 with W11.  I think there are three problems really:

    1. 2017 itself isn't supported anymore
    2. 2017 and any plugins using that environment, have never been tested against W11 and probably never will
    3. DeepL have updated their API and the 2017 version of the plugin might still be using the old one

    Not a very helpful answer I'm afraid, so perhaps someone who has managed to figure out what the problem is will be able to provide you with a better answer.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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