Hi Martina,

Would you be able to provide more details in how you are accessing Language Weaver, is it through Studio?  You can open up a support case and we'd be glad to look into your issue.

Thanks,

Christy

Hi everyone, 

this issue has already been addressed and solved. Martina is accessing Language Weaver from Trados Studio. Everything worked well until several days ago when Language Weaver stopped providing machine translation.

The root cause is subscription related. Martina is using the free Language Weaver subscription available with Trados Studio and she has reached the machine translation character allowance limit in this subscription.

Trados Studio users can increase their machine translation character allowance by upgrading their Language Weaver subscription to one of the paid options as outlined in this KB article:  https://gateway.sdl.com/apex/communityknowledge?articleName=000013318 

Best regards,

Lenka

Hello Martina,  

As the issue is related to a freelancer Trados Studio machine translated package I will move the post to the dedicated Machine translation section within the Trados Studio forum. I hope you will not encounter further issues but in case you do, kindly use this section for any future post providing a detailed description of the problem encountered and we will be happy to help.

Thank you and kind regards,

Madalina