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I have renewed my subscription to Language Weaver on Sept. 14, 2022, one month ago, however I still receive the following recurrent message
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[edited by: Trados AI at 6:15 AM (GMT 0) on 5 Mar 2024]
I have renewed my subscription to Language Weaver on Sept. 14, 2022, one month ago, however I still receive the following recurrent message
Hello Marcelle Bethancourt ,
We will be pleased to help you with this problem, so have logged a support case on your behalf. We do prioritize customers who have a support contract, so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00713346.
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Marcelle Bethancourt ,
We will be pleased to help you with this problem, so have logged a support case on your behalf. We do prioritize customers who have a support contract, so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00713346.
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub