Hi,
I've been trying to use the Cloud-based resources and the Language Weaver Cloud Provider in my Trados 2024 version, but I get only error messages.
I have deleted all plugins, restarted Trados, re-installed Language Weaver, I signed in to Language Weaver Cloud with the correct username and password, but nothing works.
Any idea what am I doing wrong?
Thanks
Ana Marilena Gheorghe We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00878750 .
Ana Marilena Gheorghe We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00878750 .
Thank you.
I forgot to mention that I can use the language weaver in https://portal.languageweaver.com/translate, but cannot use it directly in Trados, which would be much more helpful.
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