"Probability score": 0.7

"Question improvement suggestion": Please provide more information such as the exact version of Trados Studio you are using, your operating system, and any recent changes you may have made to your system or software. Also, let us know if you have tried any troubleshooting steps other than restarting Trados Studio.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

Based on your description, it seems like there might be an issue with your Language Weaver Edge authentication. Here are some steps you can take to troubleshoot this issue:

Step 1: Confirm that the correct Language Weaver Edge translation engine is configured and has available language pairs.

Step 2: Confirm you have valid login credentials. If you are using an API Key, generate a new key and try again.

Step 3: Check if there are any firewalls or other network software or configurations that could be blocking the messages.

Step 4: Reset your Trados Studio settings (you can find a guide on how to do this in the following article: gateway.sdl.com/.../communityknowledge Name=000001414) and attempt to enter the credentials for the plugin again.

Step 5: Rename the Studio16 folder from C:\Users\%USERNAME%\App Data\Roaming\SDL\SDL Trados Studio\Studio16. Then try again to add the Language Weaver Edge.

Step 6: If you have a long list of projects in the Projects list, remove all projects that contain language pairs not supported by your Language Weaver Edge provider, and then try again.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI