Language Weaver disconnects and stops working while working on a project (Trados 2024)


The Language Weaver app (free account) disconnects and Trados stops providing machine translation results.

Some error messages are (not all of them always appear):

Translation results window showing a yellow error message: 'Se ha producido un problema al traducir. Consulte la ventana Mensajes para obtener m s informaci n.'

Translation results window with a red error message: 'Se ha producido un error al utilizar el proveedor de traducci n Language Weaver Cloud: 401 (Unauthorized).'

This error message appears occasionally, but when it does, it's very annoying because it pops up every time a segment is confirmed:

Feedback dialog box displaying the error message: 'El c digo de estado de la respuesta no indica un resultado correcto: 401 (Unauthorized).' with technical details below.


The ‘solution’ is to uncheck Language Weaver in the project settings and then select it again.

Project configuration window showing Language Weaver Cloud enabled with a yellow highlight in the list of translation providers.

It works until it ‘gets tired’ and stops working (disconnects again), and then you have to repeat the same operation.

Translation results window showing successful translation with a green checkmark and Language Weaver Cloud listed as the provider.

Is anyone else experiencing the same issue?

Thank you for your help!

Núria



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[edited by: RWS Community AI at 12:06 PM (GMT 1) on 1 Aug 2025]
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  • Probability score: 0.7  

    Question improvement suggestion: Provide specific error messages or codes that appear when the disconnection occurs, as well as the exact version of the Language Weaver plugin you are using.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello Núria,  

    It sounds like you're experiencing frustrating connectivity issues with Language Weaver while using Trados 2024. Here are some steps you can take to troubleshoot and potentially resolve the problem:  

    **Step 1:** **Check for Updates**  

    Ensure that both Trados Studio and the Language Weaver plugin are updated to the latest versions. Sometimes, updates include fixes for known issues.  

    **Step 2:** **Review Project Settings**  

    In your project settings, try disabling the "Re-send draft and translated segments" option in the Language Weaver settings. This can help reduce the frequency of disconnections.  

    **Step 3:** **Disable Other MT Providers**  

    If you are using multiple machine translation providers, consider disabling them temporarily to see if that resolves the issue. This can help identify if there is a conflict between providers.  

    **Step 4:** **Monitor MT Quota**  

    Check your Language Weaver quota to ensure you haven't reached the limit. If you are on a free account, consider upgrading if you frequently hit the character limit.  

    **Step 5:** **Network Configuration**  

    Make sure there are no firewalls or network configurations that might be blocking the connection to Language Weaver.  

    **Step 6:** **Reset Trados Studio Settings**  

    As a last resort, you can reset your Trados Studio settings to default. This can sometimes resolve persistent issues.  

    If the problem continues after trying these steps, please provide any specific error messages you encounter, as well as the version of the Language Weaver plugin you are using. This information can help in diagnosing the issue further.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
Reply
  • Probability score: 0.7  

    Question improvement suggestion: Provide specific error messages or codes that appear when the disconnection occurs, as well as the exact version of the Language Weaver plugin you are using.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello Núria,  

    It sounds like you're experiencing frustrating connectivity issues with Language Weaver while using Trados 2024. Here are some steps you can take to troubleshoot and potentially resolve the problem:  

    **Step 1:** **Check for Updates**  

    Ensure that both Trados Studio and the Language Weaver plugin are updated to the latest versions. Sometimes, updates include fixes for known issues.  

    **Step 2:** **Review Project Settings**  

    In your project settings, try disabling the "Re-send draft and translated segments" option in the Language Weaver settings. This can help reduce the frequency of disconnections.  

    **Step 3:** **Disable Other MT Providers**  

    If you are using multiple machine translation providers, consider disabling them temporarily to see if that resolves the issue. This can help identify if there is a conflict between providers.  

    **Step 4:** **Monitor MT Quota**  

    Check your Language Weaver quota to ensure you haven't reached the limit. If you are on a free account, consider upgrading if you frequently hit the character limit.  

    **Step 5:** **Network Configuration**  

    Make sure there are no firewalls or network configurations that might be blocking the connection to Language Weaver.  

    **Step 6:** **Reset Trados Studio Settings**  

    As a last resort, you can reset your Trados Studio settings to default. This can sometimes resolve persistent issues.  

    If the problem continues after trying these steps, please provide any specific error messages you encounter, as well as the version of the Language Weaver plugin you are using. This information can help in diagnosing the issue further.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
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