No language pairs available in language cloud (free subscription)

Question

Hi guys, 
 
 I want to use sdl language cloud as a MT provider for a translation project. Currently I have the free subscription. In Project settings, when trying to add SDL language cloud, I can't see any language pairs. Why? When I go to my account as suggested, there is no possibility to manage language pairs either. It is not possible to continue (press "Next") because first at least one language pair is required. So I feel locked in here... Someone knows what to do? 
 Thanks for your help in advance! 
 Jan

Radu Boloveschi · Answer

Hi Jan, 
 
What Language Pair are you using? 
 
Please check if the language pair you want to use is available on Language Cloud here: www.sdl.com/.../language-pairs.html 
 
Also if the issue still persists please log a ticket with SDL Language Cloud Support: 
 languagecloudsdl.uservoice.com/.../864867-how-to-contact-sdl-language-cloud-support 
 
This is how it should look in Studio when adding LC MT: 
 languagecloudsdl.uservoice.com/.../912834-how-to-use-sdl-language-cloud-in-sdl-trados-studio 
 
Looking forward for your feedback if this was useful 
 
Regards

Trados Studio > 4. Machine Translation

No language pairs available in language cloud (free subscription)