SDL Language Cloud - Object reference not set to an instance of an object

Hi,

I have an unusual problem with SDL Language Cloud. When I want to select it from the list of TM or AT providers, within Project settings, I get the following error: "Object reference not set to an instance of an object". Is there something I am not doing wright or this is some "background" technical issue? I use Free Subscription, I am able to log in to SDL Language Cloud within my Trados Studio 2015.

Thanks!

  • Hello Igor,

    I think it makes sense to try a Studio reset to resolve this. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0

    See if that helps.

    Paul Filkin | RWS Group

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  • I had the same problem. I have been getting the same message: "Object reference not set to an instance of an object". Then after Trados crashed today I could not access to Language Cloud anymore. I tried renaming the folder as you suggest but when I restart Studio it asks me to register and then a message appears: "Connection to Language Cloud failed". Studio has been crashing the last couple of days and different error messages appear but until now I could use Language Cloud with no problem. Please help me!