Multiterm Extract 2011 doesn't read my source English files.

Question

I am trying to create a glossary by using Multiterm Extract 2011. The source files are HTML. I have over 150 files and they are monolingual files. It processed the files but the results are empty. What am I doing wrong? Here's the step I've taken: 
 1. Click New project>Select "Monolingual Term Extract Project" and enter Project name and Project location. 
 2. Click Next > Since I do not have Termbase, I click no Termbase, Click Next 
 3. I select Browse and select the source English files and Click Next 
 4. I unclick exclude termbase and Click Next 
 5. Choose minimum length as 1 word, Maximum length as 10 then maximum number of extracted terms as 1000 which are the default setting. Silence/Noise ration in the middle. Chick Next 
 6. Then I click Finish, but result I am getting is complete blank with 0 terms...

Paul · Answer

Hi Yuko Baba , 
 
Can you open the files in Studio? Sometimes it's worth checking the file can be opened at all and then come back to the problem. If you can it would be worth checking the file in the old Trados 2007 if you have it since the technology behind Multiterm Extract still uses the old legacy filters.

Trados Studio > 3. MultiTerm

Multiterm Extract 2011 doesn't read my source English files.