Cannot add terms to termbases, termbase downloads on Trados

Question

Hi, I have the same problem some people seemed to have on Trados 2014 and Trados 2015, only I have it with the 2017 version. I cannot use my termbases on Trados, because they are constantly "loading". Hence, I cannot see my terms nor add new terms to the termbases. I have tried 
 -finding the MultiTerm12 file - could not find it. 
 -creating whole new termbases - same problem 
 -restarting both Trados and MultiTerm - no change. 
 
 Could someone help me with this? I would need to get MultiTerm back up as quickly as possible. 
 Thanks in advance!

Lydia Simplicio · Accepted Answer

Hello @Aino, 
 
 Based on your account information, you should be using SDL Trados Studio 2017 and Multiterm 2017 (and specifically Multiterm14) 
 
 As we recently released a new CU for Studio 2017, you may simply mneed to update Multiterm. 
 Therefore the first thing I would suggest is to ensure MultiTerm (And Studio 2017 is up to date).

Now restart the system and Studio along with Multiterm. 
 Is the problem now resolved?

Trados Studio > 3. MultiTerm

Cannot add terms to termbases, termbase downloads on Trados