Invalid character in the given encoding. Line 1, position 25

Question

Same problem as many others - I have never managed to open my existing termbase on the SDL multi-term 2017 since the upgrade. Tried to follow instructions on other messages, but can't find any import command and can't find the original excel document used to create the existing termbase. Can someone talk me through this please? Thanks

Eleanor Duddy · Accepted Answer

I have just tried to follow it again and it worked this time. Thank you very much.

Ana-Maria Matefi · Answer

Hello Eleanor Duddy , 
 
Please see the article below and see if the resolution presented can help you: 
 
 gateway.sdl.com/.../communityknowledge

Trados Studio > 3. MultiTerm

Invalid character in the given encoding. Line 1, position 25