When I create a new termbase with my SDL Multiterm, it always pops up with "Object reference not set to an instance of an object." prompt, and thus I couldn't create a new termbase, could anybody help me out? thanks!

Question

and the error message is as following:

Object reference not set to an instance of an object.

</ErrorMessage>

<Type>

System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089

</Type>

<Source>Sdl.MultiTerm.Core.Common</Source>

<![CDATA[

at Sdl.MultiTerm.Core.Common.DataContainers.TermbaseStatus..ctor(ITermbaseInfo info) at Sdl.MultiTerm.Studio.Editor.TermbaseService.CreateTermbase(ITermbaseInfo info) at Sdl.MultiTerm.Studio.Editor.Actions.TermbasesView.CreateTermbaseAction.Execute() at Sdl.Desktop.Platform.Implementation.CommandBars.StaticAction.Execute() at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass3.<ExecuteAction>b__2() at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action) at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle) at Sdl.Desktop.Platform.WinForms.IgCommandBarAction.Execute() at Sdl.Desktop.Platform.WinForms.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick() at Infragistics.Win.UltraWinToolbars.ToolMenuItem.OnClick() at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.DoClickProcessing(MouseEventArgs e) at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.OnMouseUp(MouseEventArgs e) at Infragistics.Win.TextUIElementBase.OnMouseUp(MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e) at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

]]>

</StackTrace>

</Exception>

<ProductName>SDL MultiTerm</ProductName>
<ProductVersion>MultiTerm14</ProductVersion>
<EntryAssemblyFileVersion>14.1.2441.0</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 8.1 中文版</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>2052</OperatingSystemLanguage>
<CodePage>936</CodePage>
<LoggedOnUser>Samuel\SamuelP</LoggedOnUser>
<DotNetFrameWork>4.0.30319.36399</DotNetFrameWork>
<ComputerName>SAMUEL</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>4102124 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails>

Lydia Simplicio · Answer

Hello Samuel Pei 
 The first things i would try is to ensure that both your Studio and MultiTerm applications are up to date (and any Windows 8.1 updates are installed and applied). 
 In Studio and Multiterm, simply go to the 'Help' tab and 'Check for Updates'- 
 
 Then restart your machine and see if the problem is resolved.

John Fry · Answer

I got this error too, and I discovered that it was because I was using an ampersand (&) character in the name of the termbase. 
 It would be more helpful if MultiTerm would give a more helpful error message, like "Do not use the ampersand (&) character in the name of the termbase".

Trados Studio > 3. MultiTerm

When I create a new termbase with my SDL Multiterm, it always pops up with "Object reference not set to an instance of an object." prompt, and thus I couldn't create a new termbase, could anybody help me out? thanks!