Cannot see terms in Multiterm...

Question

...but I can see Termbase features (about/statistics/status) and term recognition works in Trados. 
 I get the following error messages when trying to open a Termbase : "Impossible to establish a connection to unknown SDL MultiTerm server" and then "Failed to activate view Termes". 
 It happens on all my Termbases and didn't use to happen before. I've tried to re-install Multiterm but with no effect... Any ideas ?

Paul · Accepted Answer

Hi Johanne Dupuy 
 
Try resetting MultiTerm. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart MultiTerm: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTermXX 
 
You didn't state the version of MultiTerm you have so replace XX with whatever version you have. 
 
You could use also this app for the reset and this will also explain what you will lose by carrying out a reset before you do it: 
 
 appstore.sdl.com/.../

Trados Studio > 3. MultiTerm

Cannot see terms in Multiterm...