Adding terms to Multiterm from within Studio 2019 no longer works

After adding some addons to Studio 2019, I can no longer add terms to MultiTerm from within Studio. I get the error message: "Unhandled exception. Error info saved to errorLog.txt file. Error message: 'Sdl.MultiTerm.Client.CppBridge.dll or one of its dependencies. The specified module could not be found.'"

How can this be rectified?

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Adding terms to Multiterm from within Studio 2019 no longer works After adding some addons to Studio 2019, I can no longer add terms to MultiTerm from within Studio. I get the error message: "Unhandled exception. Error info saved to errorLog.txt file. Error message: 'Sdl.MultiTerm.Client.CppBridge.dll or one of its dependencies. The specified module could not be found.'" How can this be rectified?
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0 Paul over 5 years ago

Friedrich Reinold

I'm going to guess that you installed BaccS based on the errorLog.txt file you mention. BaccS captures any exceptions and saves them to that file, even if they have nothing to do with BaccS at all. You might get some idea if you look in the errorLog.txt file which by default you'll find here:

c:\[USERNAME]\pfilkin\Documents\BaccS\TradosDatabase\

You could post the txt file here if you like so we can see it?

However, back to MultiTerm. If the errorlog doesn't show anything obvious then try a Studio reset. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it:

appstore.sdl.com/.../

But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Paul Filkin | RWS Group

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0 Friedrich Reinold over 5 years ago in reply to Paul

Hi Paul. Thank you. Indeed I have recently installed BaccS. Would this problem go away if I uninstalled BaccS? But how would I do that? Just by disabling the plugin? I'm hesitant to do this, because I had disabled a plugin before, after which I could not even start Studio anymore. Fortunately I had a support contract at that time, which solved the issue by remote access.
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0 Friedrich Reinold over 5 years ago in reply to Friedrich Reinold

Indeed the BaccS log is filled with those error message since I installed it!

New exception entry: 26-Jan-19 13:32:40

Could not load file or assembly 'Sdl.MultiTerm.Client.CppBridge.dll' or one of its dependencies. The specified module could not be found.

at Sdl.MultiTerm.Client.UI.Viewer.TermViewer.EditNew(String source, String target)

at Sdl.MultiTerm.Client.UI.Viewer.TermViewer.EditNewIncomplete(String source, String target)

at Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.EditNewIncomplete(String source, String target)

at Sdl.MultiTerm.Client.MiniEditor.MiniEditorControl.AddTerm(TermbaseStatus activeTermbase, String source, String target)

at Sdl.MultiTerm.Client.MiniEditor.MiniEditor.AddTerm(TermbaseStatus activeTermbase, String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(ITermbaseInfo termbaseInfo, String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerAddTerm(String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.AddTerm(ITerminologyProvider termbase, String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.EditorTermbaseUtils.AddTerm(IEditorService editorService, ITranslatableDocument translatableDocument, String sourceText, String targetText)

at Sdl.TranslationStudio.Editor.Terminology.Actions.AbstractAddNewTermAction.AddTerm()

at Sdl.TranslationStudio.Editor.Terminology.Actions.AddNewTerm.Execute()

at Sdl.Desktop.Platform.Implementation.CommandBars.StaticAction.Execute()

at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass30_0.<ExecuteAction>b__0()

at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)

at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)

at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)

at Sdl.Desktop.Platform.WinForms.StudioWindowForm.OnKeyDown(KeyEventArgs e)

at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)

at System.Windows.Forms.Form.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyMessage(Message& m)

at System.Windows.Forms.Control.WmKeyChar(Message& m)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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0 Friedrich Reinold over 5 years ago in reply to Friedrich Reinold

Indeed the BaccS log is filled with those error message since I installed it!

New exception entry: 26-Jan-19 13:32:40

Could not load file or assembly 'Sdl.MultiTerm.Client.CppBridge.dll' or one of its dependencies. The specified module could not be found.

at Sdl.MultiTerm.Client.UI.Viewer.TermViewer.EditNew(String source, String target)

at Sdl.MultiTerm.Client.UI.Viewer.TermViewer.EditNewIncomplete(String source, String target)

at Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.EditNewIncomplete(String source, String target)

at Sdl.MultiTerm.Client.MiniEditor.MiniEditorControl.AddTerm(TermbaseStatus activeTermbase, String source, String target)

at Sdl.MultiTerm.Client.MiniEditor.MiniEditor.AddTerm(TermbaseStatus activeTermbase, String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(ITermbaseInfo termbaseInfo, String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerAddTerm(String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.AddTerm(ITerminologyProvider termbase, String source, String target)

at Sdl.TranslationStudio.Editor.Terminology.EditorTermbaseUtils.AddTerm(IEditorService editorService, ITranslatableDocument translatableDocument, String sourceText, String targetText)

at Sdl.TranslationStudio.Editor.Terminology.Actions.AbstractAddNewTermAction.AddTerm()

at Sdl.TranslationStudio.Editor.Terminology.Actions.AddNewTerm.Execute()

at Sdl.Desktop.Platform.Implementation.CommandBars.StaticAction.Execute()

at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass30_0.<ExecuteAction>b__0()

at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)

at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)

at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)

at Sdl.Desktop.Platform.WinForms.StudioWindowForm.OnKeyDown(KeyEventArgs e)

at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)

at System.Windows.Forms.Form.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)

at System.Windows.Forms.Control.ProcessKeyMessage(Message& m)

at System.Windows.Forms.Control.WmKeyChar(Message& m)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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Adding terms to Multiterm from within Studio 2019 no longer works