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Multiterm not starting

Former Member
Former Member

New error message today, last week it was working, whitelisted in firewall, antivirus. 

Any idea?

Error message in Trados Studio stating 'Impossible to open the termbase because it was created with an unsupported version of MultiTerm'.

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[edited by: Trados AI at 1:18 PM (GMT 0) on 5 Mar 2024]
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    Hi 

    So what has changed since last week?

    Did you update Studio? If so, open MultiTerm and update that also.

    Was there a Windows update?

    If so, go to Control Panel and repair Studio then MultiTerm's components listed there... Repair Studio first:

    Close all SDL applications.
     
    Open the Control Panel via Windows button>Windows System>Control Panel:
    Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
    Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
    Windows 10: Right-click on Start (Windows button) >Windows System > Control Panel > Select View by: Small Icons > Programs and Features.
    Click/highlight the relevant SDL product in the list (e.g. SDL Trados Studio 2019 SR1) and click Repair on the top toolbar (or in right-click context menu).
    Restart Studio.
     
    Repeat the above for the MultiTerm components. 
     
    All the best,
    Alison
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  • 0

    Hi 

    So what has changed since last week?

    Did you update Studio? If so, open MultiTerm and update that also.

    Was there a Windows update?

    If so, go to Control Panel and repair Studio then MultiTerm's components listed there... Repair Studio first:

    Close all SDL applications.
     
    Open the Control Panel via Windows button>Windows System>Control Panel:
    Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
    Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
    Windows 10: Right-click on Start (Windows button) >Windows System > Control Panel > Select View by: Small Icons > Programs and Features.
    Click/highlight the relevant SDL product in the list (e.g. SDL Trados Studio 2019 SR1) and click Repair on the top toolbar (or in right-click context menu).
    Restart Studio.
     
    Repeat the above for the MultiTerm components. 
     
    All the best,
    Alison
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