General error occurred (unable to load termbase)

Trados Studio error message popup saying 'Object reference not set to an instance of an object.' with a background of multiple error log entries.

I'm in trouble to handle translation tasks because of this error.

I updated the software version and take every action that I could.
I even tried to format my PC all and reset SDL trados.

Please help me to solve this problem.

This is really frustrating situation...

 



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[edited by: Trados AI at 1:23 PM (GMT 0) on 5 Mar 2024]
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  • Hello

    After checking your account, it appears that you are using the Starter version - which means you can only handle Termbase- if they are included in a project package (PPX) sent to you by your client.

    The Studio Starter edition does not allow you otherwise to use Termbase.

    If you are not using Starter- but a different license (thank you for providing the screen shot- always very useful) then please rename the Termbase and remove the ampersand (&) -

    Error message in Trados Studio stating 'Could not connect to 208_Standard_Names_Glossaries', '212_R&D_Glossary_180419' termbases, so you cannot use them for term recognition.'

     

    then try to add the termbase back into the project.

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    Generated Image Alt-Text
    [edited by: Trados AI at 1:23 PM (GMT 0) on 5 Mar 2024]
Reply
  • Hello

    After checking your account, it appears that you are using the Starter version - which means you can only handle Termbase- if they are included in a project package (PPX) sent to you by your client.

    The Studio Starter edition does not allow you otherwise to use Termbase.

    If you are not using Starter- but a different license (thank you for providing the screen shot- always very useful) then please rename the Termbase and remove the ampersand (&) -

    Error message in Trados Studio stating 'Could not connect to 208_Standard_Names_Glossaries', '212_R&D_Glossary_180419' termbases, so you cannot use them for term recognition.'

     

    then try to add the termbase back into the project.

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 1:23 PM (GMT 0) on 5 Mar 2024]
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