Hi Gauri Halbe

Maybe the below article would help 

https://gateway.sdl.com/apex/communityknowledge?articleName=000001430 

Best regards, 

Loredana

Thanks Loredana

I had taken a look at this article. Its suggests that both Studio and Multiterm be updated. My Studio is up to date. However, I am unable to open Multiterm and hence cannot 'check for updates'

Do you know how i can update without actually opening multiterm? Could i perhaps download the update from somewhere on the website?

Regards

Gauri

Gauri Halbe

Try resetting Multiterm first, that may allow you to restart and then update.  Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart MultiTerm:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm15

Gauri Halbe

Try resetting Multiterm first, that may allow you to restart and then update.  Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart MultiTerm:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm15

Thank you so much Paul.

That worked perfectly. I was able to update Multiterm and works fine now.

Regards

Gauri

And for me too, although I still use Studio 2017. Thanks, Paul.