Hello cynthia levy ,

So that we can help you further, could you please post the full error stack- (object reference.... is very generic and doesn't give us any information).

The following article explains the information that is helpful-

https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/4159/how-to-get-help-quickly-in-the-sdl-community-technical-forums

Hello cynthia levy ,

So that we can help you further, could you please post the full error stack- (object reference.... is very generic and doesn't give us any information).

The following article explains the information that is helpful-

https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/4159/how-to-get-help-quickly-in-the-sdl-community-technical-forums

Hello ;

Here is a screen capture . As you can see, it mentions that there is no open term-base although I removed it and downloaded it again. 

Thanks in advance 

Cynthia

Hello Cynthia,

This is just the generic error message- we need the data that is withinit-

Just click on the disk icon and you can then save the message and attach it to the thread.