SDL MultiTerm 2019 Extract

Question

Hello Dears, 
 I have an issue with SDL MultiTerm 2019 Extract as when I start to extract terms from a " .txt " output file the tool did not start to process the file but still counting time without doing any progress "like at the below screenshot " 
 
 also I tried to insert the same output with another format ".html" and I got the same result above. 
 So I installed the tool at another device and tried to insert the output file again but I got another result that time " the tool did not process the output and showed me just blank results like the below screenshot" 
 
 So please can anyone help me with that issue ??

Lydia Simplicio · Answer

Hello Mohamed Hady 
 Extract only supports a limited number of file formats- 
 
 You may therefore want to try the workaround as explained in this thread- 
 https://community.sdl.com/product-groups/translationproductivity/f/multiterm/13506/not-all-supported-file-formats-available-in-multiterm-extract-what-to-do

Trados Studio > 3. MultiTerm

SDL MultiTerm 2019 Extract