Hi there,
I have transferred my termbase to a new laptop. All the entries are complete since I can access them via the entry numbers. However, if I search for the respective terms, the entries do not appear in the hit list. What can I do?
Cheers, Eva
Hello Eva Voelker ,
I am unable to find a valid licence or account for you, so i cannot verify the licence version you have or whether you are using a trial version perhaps.
Assuming you have a valid SDL Studio Freelance or higher version, please ensure BOTH Studio and MultiTerm are on the latest stand.
Lydia Simplicio | RWS Group
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Hi Steven,
Thanks very much for your reply. I have a valid licence for SDL MultiTerm 2009. All updates are installed. The user is my 80 year old father whose digital skills are limited which is why I support him with this query.
It is a mystery to me why since the transfer about two thirds of the entries cannot be retrieved using the terms rather than the entry numbers. I have been wondering if it would make sense to export all entries and reimport them. Do you think this might help?
Hello Eva Voelker ,
It is most definitely worth trying (export and reimport into a new Termbase) to see if this helps.
You could also try reorganising theTermBase first-
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Steven,
Thank you very much! I will try reorganising first. If it doesn't work I will contact you for a step by step instruction for the export and reimport. Sorry, I am a little bit out of touch. Best, Eva
Hi Steven,
Thank you very much! I will try reorganising first. If it doesn't work I will contact you for a step by step instruction for the export and reimport. Sorry, I am a little bit out of touch. Best, Eva
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