SDL MultiTerm (with 2019) create termbase problem

hi, 

I'm having an issue with trados multiterm. for one of our company user. when they rey to termbase. they receive the below errors. 

Error dialog box with a red cross icon displaying a message about a missing method in Sdl.MultiTerm.Client.Connectors with details of the method signature and an OK button.

ERROR -

Error processing command line arguments: Method not found: 'Sdl.MultiTerm.Client.Connectors.ServerPrivilege Sdl.MultiTerm.Client.Connectors.ServerProxy.LogIn(System.String, System.String, System.String, Boolean, Boolean, Sdl.Enterprise2.MultiTerm.Client.IdentityModel.PersistOption)'.
USAGE: MultiTerm.exe [/help|/?] /arg1 val1 /arg2 val2
Task: NoAutoUpdate
Description: Starts the application without automatically checking for updates.
Usage: MultiTerm.exe /noautoupdate
Arguments:
 /noautoupdate Starts the application without automatically checking for updates.
Task: Opens a specific remote connection
Description: Allows specification of communication settings on startup.
Usage: MultiTerm.exe /s <server>
Arguments:
 /s Switch to specify a business server at startup.
Task: Allows opening settings template files on startup
Description: Open a settings template file
Usage: MultiTerm.exe /st <file.sdlmttpl>
Arguments:
 /st Switch to open a settings template at startup.
Task: Open Termbases, Entries, Languages and Terms
Description: Allows opening termbases, entries, languages and terms on startup
Usage: MultiTerm.exe /tb <termbase> [/e <entry1> [<entry2> ...]] [/t <term>] [/si <source index>] [/ti <target index>]
Arguments:
 /tb Switch to open a termbase at startup.
 /e Switch to open entry with number at startup.
 /t Switch to search for a term at startup.
 /si Switch to set a source language at startup.
 /ti Switch to set a target language at startup.

They are running - Trados 2019 sr2 - 15.2.5.2145 and SDL multiterm 2019 - 15.0.1.43891 and have full licenes. 

both applications are also fully updated 

please let me know if i am missing anything. this is quiet urgent.

thank you

 - T 



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[edited by: RWS Community AI at 6:32 PM (GMT 0) on 14 Nov 2024]
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