Hello,
I purchased the SDL Multiterm 2014 last week together with Trados Freelancer 2014. I installed the Multiterm, and was told that the set-up was successful. Nevertheless I can´t open the Multiterm Desktop. It just doesn´t react at all. The The Multiterm convert tells me that the value is not supposed to be 0, when I try to open it. Same for Widget. Has anybody an idea what the problem might be?Everything else is working fine...
Thanks! Katharina
Hi Katharina
Do you maybe have a Canon Printer installed? If yes, maybe the following KB article applies here?:
If not the following KB article is close to what you experience:
Please let me know if one of the article helps or if the problem persists.
Regards
Richard
Thank you very very much, it´s solved!!! Puuh...
Hi Katharina
I am really happy to read that :)
Can you just shortly let me know which of the articles helped you out?
Many thanks in advance.
Richard Puschmann | Senior Support Engineer | SDL | Twitter: @Richard___P | LinkedIn
Have a problem with SDL products? Maybe you already can find an answer in our Knowledge Base here: http://kb.sdl.com
Here you find solutions to known issues and many more....
If you want to keep up-2-date with the latest released articles you can also follow me on Twitter here: twitter.com/Richard___P
Address for account & delivery:
Trados GmbH*
Waldburgstraße 21
70563 Stuttgart
Deutschland
E-mail: rpuschmann@sdl.com
Web: http://www.sdl.com
CEO: Dominic Lavelle und Silke Zschweigert
Registry court: Amtsgericht Stuttgart HRB 11673
VAT ID.: DE 147841112
*Language Technologies Division is incorporated as Trados GmbH.
Hi Katharina
I am really happy to read that :)
Can you just shortly let me know which of the articles helped you out?
Many thanks in advance.
Richard Puschmann | Senior Support Engineer | SDL | Twitter: @Richard___P | LinkedIn
Have a problem with SDL products? Maybe you already can find an answer in our Knowledge Base here: http://kb.sdl.com
Here you find solutions to known issues and many more....
If you want to keep up-2-date with the latest released articles you can also follow me on Twitter here: twitter.com/Richard___P
Address for account & delivery:
Trados GmbH*
Waldburgstraße 21
70563 Stuttgart
Deutschland
E-mail: rpuschmann@sdl.com
Web: http://www.sdl.com
CEO: Dominic Lavelle und Silke Zschweigert
Registry court: Amtsgericht Stuttgart HRB 11673
VAT ID.: DE 147841112
*Language Technologies Division is incorporated as Trados GmbH.
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