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I just upgraded from 2017 to 2021 and are not able to open Multi-Term. The error message is Root Element is missing.
RWS Community
I just upgraded from 2017 to 2021 and are not able to open Multi-Term. The error message is Root Element is missing.
Hello Leslie Padilla-Williams,
Can you please confirm that you have downloaded and installed both Studio 2021 and MultiTerm 2021?
Also could you please post the full error stack as this will help us further (along with relevant screen shots)
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Hello, Steve,
Yes, I have installed both Studio and Multiterm 2021. 
