Cannot create a termbase - "Not a valid file name" + "external configuration element Throw an exception" + "no root element..."

I’m using Trados Studio 2021 but I cannot create a termbase.

 

I have kept seeing this error message whenever I try to create a termbase.

 

 Error message in Trados Studio stating 'MultiTerm is unable to create the termbase. Not a valid file name.'

I uninstalled all the SDL apps and reinstalled them several times, but nothing actually changed.

I have read relevant posts, but they did not help me as well.

 

Also, after I changed the location of the project file (to figure out the solution), this message below started to pop up.

(It means "external configuration element Throw an exception")

 Error message in Trados Studio in Korean, translated as 'External configuration element Throw an exception'.

 

I attached the error reports.

Please help with this!



Generated Image Alt-Text
[edited by: Trados AI at 1:57 PM (GMT 0) on 5 Mar 2024]
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  • Hello ,

    We really need the full error stacksa to be able to try and pinpoint exactly what may be causing this.

    Error message dialog box with instructions: 1) Click on the icon 2) Save the XML file to your desktop 3) Add file to the thread.

    In tyhe meantime, the following might help you

    gateway.sdl.com/CommunitySearchResults

    Lydia Simplicio | RWS Group

    _______
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    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    Generated Image Alt-Text
    [edited by: Trados AI at 1:57 PM (GMT 0) on 5 Mar 2024]
  • <?xml version="1.0"?>

    -<SDLErrorDetails time="3/23/2021 12:16:44 AM">

    <ErrorMessage>루트 요소가 없습니다.</ErrorMessage>


    -<Exception>

    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

    <ErrorCode>-2146232000</ErrorCode>

    <HelpLink/>

    <Source>MultiTerm160.Server.Server16.0</Source>

    <HResult>-2146232000</HResult>


    -<StackTrace>

    -<![CDATA[ 위치: Sdl.MultiTerm.TMO.Interop.TermbaseRepositoryClass.Connect(String UserId, String Password)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase(TermbaseDefinitionWizard xdtWizard)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase()
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.ProjectTermbasesControl.newFilebasedTermbaseToolStripMenuItem_Click(Object sender, EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
    위치: System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
    위치: System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    위치: System.Windows.Forms.Control.WndProc(Message& m)
    위치: System.Windows.Forms.ScrollableControl.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStrip.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    위치: System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>
    </StackTrace>

    </Exception>


    -<Environment>

    <ProductName>SDL Trados Studio</ProductName>

    <ProductVersion>Studio16</ProductVersion>

    <EntryAssemblyFileVersion>16.1.4.4184</EntryAssemblyFileVersion>

    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>

    <ServicePack>NULL</ServicePack>

    <OperatingSystemLanguage>1033</OperatingSystemLanguage>

    <CodePage>1252</CodePage>

    <LoggedOnUser>HYEBEEN\hyebe</LoggedOnUser>

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

    <ComputerName>HYEBEEN</ComputerName>

    <ConnectedToNetwork>True</ConnectedToNetwork>

    <PhysicalMemory>7964804 MB</PhysicalMemory>

    </Environment>

    </SDLErrorDetails>

    or..... this as welll

    <?xml version="1.0"?>

    -<SDLErrorDetails time="3/23/2021 12:42:34 AM">

    <ErrorMessage>MultiTerm is unable to create the termbase. Not a valid file name.</ErrorMessage>


    -<Exception>

    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

    <ErrorCode>-2147220924</ErrorCode>

    <HelpLink/>

    <Source>MtServer</Source>

    <HResult>-2147220924</HResult>


    -<StackTrace>

    -<![CDATA[ 위치: Sdl.MultiTerm.TMO.Interop.TermbasesClass.New(String TermbaseName, String Description, String TermbaseDefinitionFile, String TermbaseDestinationFilePath)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase(TermbaseDefinitionWizard xdtWizard)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase()
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.ProjectTermbasesControl.newFilebasedTermbaseToolStripMenuItem_Click(Object sender, EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
    위치: System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
    위치: System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    위치: System.Windows.Forms.Control.WndProc(Message& m)
    위치: System.Windows.Forms.ScrollableControl.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStrip.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    위치: System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>
    </StackTrace>

    </Exception>


    -<Environment>

    <ProductName>SDL Trados Studio</ProductName>

    <ProductVersion>Studio16</ProductVersion>

    <EntryAssemblyFileVersion>16.1.4.4184</EntryAssemblyFileVersion>

    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>

    <ServicePack>NULL</ServicePack>

    <OperatingSystemLanguage>1033</OperatingSystemLanguage>

    <CodePage>1252</CodePage>

    <LoggedOnUser>HYEBEEN\hyebe</LoggedOnUser>

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

    <ComputerName>HYEBEEN</ComputerName>

    <ConnectedToNetwork>True</ConnectedToNetwork>

    <PhysicalMemory>7964804 MB</PhysicalMemory>

    </Environment>

    </SDLErrorDetails>

Reply
  • <?xml version="1.0"?>

    -<SDLErrorDetails time="3/23/2021 12:16:44 AM">

    <ErrorMessage>루트 요소가 없습니다.</ErrorMessage>


    -<Exception>

    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

    <ErrorCode>-2146232000</ErrorCode>

    <HelpLink/>

    <Source>MultiTerm160.Server.Server16.0</Source>

    <HResult>-2146232000</HResult>


    -<StackTrace>

    -<![CDATA[ 위치: Sdl.MultiTerm.TMO.Interop.TermbaseRepositoryClass.Connect(String UserId, String Password)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase(TermbaseDefinitionWizard xdtWizard)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase()
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.ProjectTermbasesControl.newFilebasedTermbaseToolStripMenuItem_Click(Object sender, EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
    위치: System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
    위치: System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    위치: System.Windows.Forms.Control.WndProc(Message& m)
    위치: System.Windows.Forms.ScrollableControl.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStrip.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    위치: System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>
    </StackTrace>

    </Exception>


    -<Environment>

    <ProductName>SDL Trados Studio</ProductName>

    <ProductVersion>Studio16</ProductVersion>

    <EntryAssemblyFileVersion>16.1.4.4184</EntryAssemblyFileVersion>

    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>

    <ServicePack>NULL</ServicePack>

    <OperatingSystemLanguage>1033</OperatingSystemLanguage>

    <CodePage>1252</CodePage>

    <LoggedOnUser>HYEBEEN\hyebe</LoggedOnUser>

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

    <ComputerName>HYEBEEN</ComputerName>

    <ConnectedToNetwork>True</ConnectedToNetwork>

    <PhysicalMemory>7964804 MB</PhysicalMemory>

    </Environment>

    </SDLErrorDetails>

    or..... this as welll

    <?xml version="1.0"?>

    -<SDLErrorDetails time="3/23/2021 12:42:34 AM">

    <ErrorMessage>MultiTerm is unable to create the termbase. Not a valid file name.</ErrorMessage>


    -<Exception>

    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

    <ErrorCode>-2147220924</ErrorCode>

    <HelpLink/>

    <Source>MtServer</Source>

    <HResult>-2147220924</HResult>


    -<StackTrace>

    -<![CDATA[ 위치: Sdl.MultiTerm.TMO.Interop.TermbasesClass.New(String TermbaseName, String Description, String TermbaseDefinitionFile, String TermbaseDestinationFilePath)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase(TermbaseDefinitionWizard xdtWizard)
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.FileBasedTermbase.TermbaseCreator.CreateTermbase()
    위치: Sdl.TranslationStudio.ProjectManagement.Terminology.ProjectTermbasesControl.newFilebasedTermbaseToolStripMenuItem_Click(Object sender, EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
    위치: System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
    위치: System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
    위치: System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
    위치: System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
    위치: System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    위치: System.Windows.Forms.Control.WndProc(Message& m)
    위치: System.Windows.Forms.ScrollableControl.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStrip.WndProc(Message& m)
    위치: System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    위치: System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    위치: System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>
    </StackTrace>

    </Exception>


    -<Environment>

    <ProductName>SDL Trados Studio</ProductName>

    <ProductVersion>Studio16</ProductVersion>

    <EntryAssemblyFileVersion>16.1.4.4184</EntryAssemblyFileVersion>

    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>

    <ServicePack>NULL</ServicePack>

    <OperatingSystemLanguage>1033</OperatingSystemLanguage>

    <CodePage>1252</CodePage>

    <LoggedOnUser>HYEBEEN\hyebe</LoggedOnUser>

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

    <ComputerName>HYEBEEN</ComputerName>

    <ConnectedToNetwork>True</ConnectedToNetwork>

    <PhysicalMemory>7964804 MB</PhysicalMemory>

    </Environment>

    </SDLErrorDetails>

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