Hello Euna Koh,

Have you checked your project setting to ensure you have added the correct Termbase?

If you didn't first remove the Termbase from the project, please remove it and then add the updated TermBase.

Hello Steven,

thank you for your reply.

Yes I did removed the Termbase from the project and add the new one.

What else can I try?

Hello Euna Koh ,

Would you be able to perhaps share the TB and Excel files with me?

swhale @ sdl.com

I will then take a look and try and find what's happening for you.

Hello Euna Koh ,

Thanks for sending me the files/TB.

Indeed, I was unable to use/open the original TB- so  I recreated the TB from the Excel file using Glossary Converter (GC) and were then able to use this in Studio/MultiTerm

I'm not sure what caused the issues in the first place- but it's worth making sure that the GC setting are correct for Default Output (r custom formats)

You can also add terms as you work- simply highlight the term- right-click and Add New Term/Quick Add New Term.

Hope this helps.

Hello Euna Koh ,

Thanks for sending me the files/TB.

Indeed, I was unable to use/open the original TB- so  I recreated the TB from the Excel file using Glossary Converter (GC) and were then able to use this in Studio/MultiTerm

I'm not sure what caused the issues in the first place- but it's worth making sure that the GC setting are correct for Default Output (r custom formats)

You can also add terms as you work- simply highlight the term- right-click and Add New Term/Quick Add New Term.

Hope this helps.