Hi,
I'm using MultiTerm 2021 SR1 16.1.1.541. In Trados Studio 2021, Termbase Search works, but Term Recognition doesn't work anymore. I don't have the problem with Trados Studio 2017.
I suspect it's due to Windows 11 upgrading.
What can I do?
I've tried to reorganize MultiTerm and I've also repaired MultiTerm and Studio.
What can I do next?
Thank you for your help,
Mathilde
Same here. To be honest, my impression is that Studio 2021 is a complete disaster in terms of stability and reliability.
It is only after I upgraded to Studio 2021 that I started experiencing a whole bunch of bugs: Term Recognition stops working from time to time, Add a new term (Ctrl+F2) functionality stops working from time to time, and Studio crashes when I use TMs generated in Align Factory (which was NOT the case with Studio 2019).
I wish I could roll back to Studio 2019, and yet the updated license key does not allow to activate the previous version.
Michael
Hi Michael,
Good to know I'm not the only one. Did you upgrade to Windows 11? I didn't want to do it, but anyway it happened...
Hi, Mathilde,
Nope, I have Windows 10, 64 bit.
You are definitely not the only one, as I found these or similar problems mentioned in various chats and elsewhere.
What seems unfortunate, however, is that recommendations are usually very general and limited to repairing databases, or renaming some configuration files.
In my case, the support centre was of modest help as well, even with the system logs that they've asked to provide.
So in order to keep my workflow going I am using several other CAT tools.
Studio is definitely the most convenient in terms of design, but there are obviously more reliable tools out there...
Michael
If you purchased an upgrade from Studio 2019 to 2021, you should still be able to use 2019 because when you activate the 2021 version with the new activation code, this activates both versions. However, this only works if the installed version of Studio 2019 was at least CU8.
mathilde thomahsowski
I appreciate you said that you have tried several steps to resolve this yourself.
Please can you review your attempts against this article to ensure all that could be done was done: https://gateway.sdl.com/apex/communityknowledge?articleName=000001366
Please can you also check to see if you have UAC disabled.
Do you have any exceptions for your anti-virus?
Looking forward to your updates
Lyds
Hi Lyds,
many thanks for your reply and for your help. I've installed Trados Studio 2021 SR2 and now Term Recognition works as usual.
I'm relieved,
Thank you again,
Mathilde
Translate
