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cannot save new term in new Termbase (studio 2019)

Valerie Le Deroff

Hello,


I struggled the whole morning with Multiterm, checking RWS older answers to this issue and trying to find solutions, not to avail.
My software:
Multiterm: 2019 15.0.2.49020
Studio: 2019 SR1 15.1.2.48878
No updates available (I checked it on my Licenses page on RWS/SDL Trados website).
Termbase is NOT read-only.

I created today a new Termbase for a new topic. I try to enter a New Term, I cannot save it (the Save/edit buttons are grey and inactive - Additionally, the error message is unspecific – it just says: one or two errors occurred).
I tried to repair the Termbase, nothing changed.
I did reorganize the termbase, nothing changed.
I tried to export/import, but it does not work since it is a New Termbase that is empty (cannot recreate/rebuild).

I have an older Termbase, and I tried to add a new term, it worked without any issue.

So why can’t I add a new term in this new Termbase?
Thanks so much for your help,Screenshot of Trados Studio Multiterm with a new term entry screen, save and edit buttons are greyed out and inactive, and an error message at the bottom stating 'One or more errors occurred'.
Valerie



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[edited by: Trados AI at 2:17 PM (GMT 0) on 5 Mar 2024]
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Parents Reply
  • 0 in reply to Lydia Simplicio

    Hi Lydia,

    Indeed, it is now working. Thank you so much! But, what it does is now is automatically saving my entries (big progress), the Save and Edit buttons are still in grey. Is there any way I may change this and make them work? At least now I can add New Term, but I cannot edit them as needed.

    What is puzzling is that I had checked if both versions were up-to-date, and my license page said that no newer versions were available. It is a pity there was no clear indication about the need to update Multiterm as I had specifically looked into this issue after spending so much time reading related issues on the community page.

    Anyhow, thanks again for your help, I truly appreciate it, and please let me know if there is a way for those 2 greyed buttons (Save and Edit) to be working.

    All the best,

    Valerie
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