Unable to open a Multiterm termbase created by a colleague

I cannot open a Multiterm Termbase that was created by a colleague - the app gives me an error message saying that the version is not compatible with mine.

BUT: we use exactly the same version, including the update.

Does anyone know what the problem might be?

Could it be that with a freelance license I am not allowed to open termbases that are not created on my own device???

Thank you for any help :-)

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