Multiterm isn't opening imported termbase

Question

Hi! I'm having trouble converting an Excel file (with 3 columns - English, Portuguese and Description). I've used Multiterm 2021 convert, then imported the generated file into a termbase directly on Multiterm desktop, but when I open it there are no terms available.
I've checked the videos on RWs's youtube channel but there are none from the 2021 MT version. Can anyone help me?
Thanks in advance.

Paul · Answer

Lina Greenland 
 I think, if you provide more detail we might be able to help you. For example: 
 
 what was the termbase definition for the termbase you imported into? 
 what was the definition you created from the Excel.... was it the same? 
 which files were you working with and what was your import process? 
 was the termbase you imported into a new one or an existing one you were adding to?

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Multiterm isn't opening imported termbase