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Just bought MultiTerm Extract to create a dictionary. I have only gotten it to work on a memory of 110 segments. The next step up, 200 segments, did not work. The "Time elapsed" counts upward but nothing happens. The longest I have left it is 16 hours, on 2 separate occasions.
All Java updates have been completed, after reading on the Knowledge Base that Java can cause this very problem.
The local SDL office said it sounds like I have an unlicensed version, but supposedly there are no licenses, you just buy the product.
Surely the tool must be able to be used on memories larger than 110 segments?
Looking for some advice. Not sure what next step is.
