After uninstalling/ installing Studio Freelance 2024 18.0.1.2259 it says license expired. After inserting license number it says no license is linked to this number

Hi,

After uninstalling and then installing Trados Studio Freelance 2024 18.0.12259 again it says that the license was not active. I bought the upgrade in September 2024 so it can't be expired. How can I "activate" my license? 

Thank you for your help

Eleonora

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