"Probability score": 0.8

"Question improvement suggestion": Please provide more details such as the exact version of MultiTerm you are using, your operating system, and any recent changes you made to your system or software. Also, let us know if you have tried any troubleshooting steps already.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It seems like you're having trouble connecting to the MultiTerm Server. Here are a few steps you can try to resolve this issue:

Step 1: Navigate to C:\Users\%User Name%\App Data\Roaming\SDL\MultiTerm\

Step 2: Rename the MultiTerm folder corresponding to your version (for example, for MultiTerm 2024, rename the MultiTerm18 folder to MultiTerm18_OLD).

Step 3: Go to Control Panel\All Control Panel Items\Programs and Features, right-click on the MultiTerm Desktop corresponding to your version, and select Repair.

Step 4: If the issue persists, consider installing the latest version of MultiTerm.

Step 5: If you are connected to a VPN, disconnect from it and check if the error still occurs. Some VPNs like Nord VPN or Express VPN have been known to cause this error.

Step 6: If you have the Sentinel One Endpoint Agent installed on your machine, this could also be causing the issue.

Remember to configure Windows Explorer to show hidden files and folders if you cannot see the files and folder paths mentioned in these steps.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

"Probability score": 0.8

"Question improvement suggestion": Please provide more details such as the exact version of MultiTerm you are using, your operating system, and any recent changes you made to your system or software. Also, let us know if you have tried any troubleshooting steps already.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It seems like you're having trouble connecting to the MultiTerm Server. Here are a few steps you can try to resolve this issue:

Step 1: Navigate to C:\Users\%User Name%\App Data\Roaming\SDL\MultiTerm\

Step 2: Rename the MultiTerm folder corresponding to your version (for example, for MultiTerm 2024, rename the MultiTerm18 folder to MultiTerm18_OLD).

Step 3: Go to Control Panel\All Control Panel Items\Programs and Features, right-click on the MultiTerm Desktop corresponding to your version, and select Repair.

Step 4: If the issue persists, consider installing the latest version of MultiTerm.

Step 5: If you are connected to a VPN, disconnect from it and check if the error still occurs. Some VPNs like Nord VPN or Express VPN have been known to cause this error.

Step 6: If you have the Sentinel One Endpoint Agent installed on your machine, this could also be causing the issue.

Remember to configure Windows Explorer to show hidden files and folders if you cannot see the files and folder paths mentioned in these steps.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI