"Probability score": 0.7

"Question improvement suggestion": Please provide more information about the steps you have taken to resolve the issue, the exact version of your operating system, and any recent changes to your system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello Maria,

I'm sorry to hear about the issues you're experiencing with MultiTerm 2022. The error messages you're seeing suggest there might be a problem with the COM objects, which are used by MultiTerm to interact with the termbases.

Here are some steps you can try to resolve the issue:

Step 1: Uninstall MultiTerm 2022. You can do this by going to the Control Panel, selecting "Uninstall a program", and then finding and selecting "MultiTerm 2022" from the list of installed programs.

Step 2: Restart your computer. This can help to clear any temporary files or settings that might be causing problems.

Step 3: Reinstall MultiTerm 2022. Make sure to download the latest version from the RWS AppStore to ensure you have all the latest updates and fixes.

Step 4: Try to open your termbases again. If you're still having trouble, you might need to repair your termbases. You can do this by opening MultiTerm, going to the "Termbases" menu, selecting "Manage Termbases", and then selecting the "Repair" option for each of your termbases.

Please note that it's important to regularly back up your termbases to prevent data loss. If you have a backup of your termbases, you might want to try restoring from the backup to see if this resolves the issue.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

Hi Maria

I'm not quite clear from your question exactly what you are doing when you get the error messages you list.  Are you trying to open a termbase in MultiTerm, or trying to attach it to a project in Trados Studio?

You state that you can't find your Termbases, which wouldn't accord with the errors you see, but just in case it is an issue of knowing where they are, the default location of a Termbase, when created with MultiTerm 2022, is C:\Users\**Username**\Documents\Trados\MultiTerm\Termbases, where **Username** is the name you sued when you connected to your computer.

However, you can choose where to save Termbases instead of the default location, so the easiest solution would be to search your computer in File Explorer, for *.sdltb - the "sdltb" part of the file name is the extension of a Termbase, so if you search for that, you will find any matching files, which should be Termbases you have created in the past (incidentally, Translation Memories have the extension .sdltm, in case you need to find those as well.)

If you can find the files, but can't open them, and get the errors you mentioned then it does sound as though you may need to repair the installation, but can you confirm if you are trying to open them from MultiTerm or Studio?  If you could reply with screenshots of what you are doing that would help us to understand exactly what is happening, and hopefully get a definite answer.

Regards

Rob

Dear Robert Whitaker (RobertWhitaker), 

thank you so much for your kind reply.

Unfortunately I followed the path that you suggested to me C:\Users\**Username**\Documents\Trados\MultiTerm\Termbases where Maria is the name linked to "username" but I found there only the last termbase that I created, not the previous ones.

Doing another research, I was more lucky and I found them saved on my desktop.

Thank you so much for this suggestion: However, you can choose where to save Termbases instead of the default location, so the easiest solution would be to search your computer in File Explorer, for *.sdltb - the "sdltb" part of the file name is the extension of a Termbase, so if you search for that, you will find any matching files, which should be Termbases you have created in the past (incidentally, Translation Memories have the extension .sdltm, in case you need to find those as well.)

It is very useful!

Usually when I try to open termbases I am trying both from multiterm-open source and, when I see them selecting directing the termbase.

Next time I will try to follow the right path.

Thank you again. 

Good day and good work!

Maria