Probability score: 0.6  

Question improvement suggestion: Provide specific details about any error messages received, the exact version of MultiTerm being used, and clarify if you have administrative access to the termbase settings.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you're experiencing issues with entry numbers being greyed out in MultiTerm 2022. Here are some steps you can take to troubleshoot and potentially resolve this issue:  

**Step 1:** Verify Access Rights  

Ensure that you have sufficient access rights to edit the termbase. You can check this by contacting your MultiTerm administrator or reviewing your user role assignment in the Trados GroupShare web UI.  

**Step 2:** Check for Locks  

If another user is currently editing the entry, it will be locked for you. Wait until they finish their work. If you suspect the entry is locked but no one is editing it, you may need to unlock it through the MultiTerm Administrator.  

**Step 3:** Search for Entry Number  

To search for a specific entry number, type the entry number in the search box and press [Ctrl]+[G] or select Search > Go to Entry Number from the menu. If the entry is found, it should display in the entry pane.  

**Step 4:** Reorganize or Recreate the Termbase  

If the above steps do not resolve the issue, consider reorganizing your termbase through the MultiTerm Desktop application. If that doesn't work, you may need to recreate the termbase, ensuring that you avoid using special characters in its name.  

**Step 5:** Upgrade Software  

If you are using an older version of MultiTerm, consider upgrading to the latest build, as this may resolve any underlying defects.  

If you continue to experience issues, please provide additional details such as any error messages you receive, the exact version of MultiTerm you are using, and whether you have administrative access to the termbase settings.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Probability score: 0.6  

Question improvement suggestion: Provide specific details about any error messages received, the exact version of MultiTerm being used, and clarify if you have administrative access to the termbase settings.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you're experiencing issues with entry numbers being greyed out in MultiTerm 2022. Here are some steps you can take to troubleshoot and potentially resolve this issue:  

**Step 1:** Verify Access Rights  

Ensure that you have sufficient access rights to edit the termbase. You can check this by contacting your MultiTerm administrator or reviewing your user role assignment in the Trados GroupShare web UI.  

**Step 2:** Check for Locks  

If another user is currently editing the entry, it will be locked for you. Wait until they finish their work. If you suspect the entry is locked but no one is editing it, you may need to unlock it through the MultiTerm Administrator.  

**Step 3:** Search for Entry Number  

To search for a specific entry number, type the entry number in the search box and press [Ctrl]+[G] or select Search > Go to Entry Number from the menu. If the entry is found, it should display in the entry pane.  

**Step 4:** Reorganize or Recreate the Termbase  

If the above steps do not resolve the issue, consider reorganizing your termbase through the MultiTerm Desktop application. If that doesn't work, you may need to recreate the termbase, ensuring that you avoid using special characters in its name.  

**Step 5:** Upgrade Software  

If you are using an older version of MultiTerm, consider upgrading to the latest build, as this may resolve any underlying defects.  

If you continue to experience issues, please provide additional details such as any error messages you receive, the exact version of MultiTerm you are using, and whether you have administrative access to the termbase settings.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI