Probability score: 0.6  

Question improvement suggestion: Provide the exact error message you receive when trying to open the termbase, and specify your operating system version.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing a frustrating issue with MultiTerm 2022. Here are some steps you can take to troubleshoot and hopefully resolve the problem:  

**Step 1:** Check for Windows Updates  

- Ensure your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and check for any pending updates. Install them and restart your computer.  

**Step 2:** Repair MultiTerm  

- Go to Control Panel > Programs > Programs and Features. Find MultiTerm 2022 in the list, right-click it, and select "Repair." This can fix any corrupted files that may be causing the issue.  

**Step 3:** Reset MultiTerm Settings  

- Close MultiTerm. Navigate to the following path in File Explorer:  

 `C:\Users\%User Name%\App Data\Roaming\Trados\Multi Term`  

 Rename the folder named "Multi Term17" to "Multi Term17_old." This will reset your MultiTerm settings.  

**Step 4:** Check the Termbase Location  

- If your termbase is located on a shared network or external drive, try copying it to your local C:\ drive and then attempt to open it again.  

**Step 5:** Reinstall MultiTerm  

- If the issue persists, consider uninstalling MultiTerm 2022 completely, restarting your computer, and then reinstalling it from the official RWS website to ensure you have the latest version.  

If you continue to experience issues, please provide the exact error message you receive when trying to open the termbase, as well as your operating system version, so we can assist you further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Probability score: 0.6  

Question improvement suggestion: Provide the exact error message you receive when trying to open the termbase, and specify your operating system version.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing a frustrating issue with MultiTerm 2022. Here are some steps you can take to troubleshoot and hopefully resolve the problem:  

**Step 1:** Check for Windows Updates  

- Ensure your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and check for any pending updates. Install them and restart your computer.  

**Step 2:** Repair MultiTerm  

- Go to Control Panel > Programs > Programs and Features. Find MultiTerm 2022 in the list, right-click it, and select "Repair." This can fix any corrupted files that may be causing the issue.  

**Step 3:** Reset MultiTerm Settings  

- Close MultiTerm. Navigate to the following path in File Explorer:  

 `C:\Users\%User Name%\App Data\Roaming\Trados\Multi Term`  

 Rename the folder named "Multi Term17" to "Multi Term17_old." This will reset your MultiTerm settings.  

**Step 4:** Check the Termbase Location  

- If your termbase is located on a shared network or external drive, try copying it to your local C:\ drive and then attempt to open it again.  

**Step 5:** Reinstall MultiTerm  

- If the issue persists, consider uninstalling MultiTerm 2022 completely, restarting your computer, and then reinstalling it from the official RWS website to ensure you have the latest version.  

If you continue to experience issues, please provide the exact error message you receive when trying to open the termbase, as well as your operating system version, so we can assist you further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI