Probability score: 0.6  

Question improvement suggestion: Provide details about your operating system and any recent changes made to your system or software that might have affected MultiTerm's functionality.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello Francesca,  

It sounds like you're experiencing a frustrating issue with MultiTerm 2022. Let's try to resolve this step by step:  

**Step 1:** Check if the 'Select Termbase' dialog box is opening off-screen. You can do this by clicking on the MultiTerm taskbar icon to see if the window is listed as open. If it is, use Alt + Tab to cycle through open windows to bring it into focus.  

**Step 2:** If the window is open but not visible, press Alt + Space, then M, and use the arrow keys to move the window back onto the screen. Alternatively, hold Shift and right-click the MultiTerm taskbar icon, select Move, and use the arrow keys to reposition the window.  

**Step 3:** Ensure that your display drivers are up to date and check your Windows display settings, especially if you've changed DPI scaling. Reverting to 100% scaling may help.  

**Step 4:** If the issue persists, try resetting the MultiTerm termbase list settings. Close MultiTerm, then navigate to the following path in Windows File Explorer:  

`C:\Users\%username%\App Data\Local\SDL\SDL Multi Term`  

Delete or rename the folder corresponding to your version of MultiTerm (e.g., "MultiTerm16" for MultiTerm 2021).  

**Step 5:** Reopen MultiTerm and check if you can access the 'Select Termbase' dialog box.  

**Step 6:** If you are still unable to add terms from Studio, consider reinstalling both MultiTerm and Trados Studio to ensure you have the latest versions and updates.  

If none of these steps resolve the issue, please provide additional details about your operating system and any recent changes that might have affected MultiTerm's functionality.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Hi Francesca Zanette 

Please refer to this post  Can s.o. please help me with Multiterm 2022? Until yesterday noon it worked fine, but all of a sudden I can´t open/use it properly and add or edit an entry, for instance. I mean, I can open it, but when I try to open a termbase, I get the message "Ope Perhaps this is your problem as well.

Kind regards, 

Hi Emma,. Yes I've read it but it does not fully solve my problem,

I am now able to access the Select database dialog box with the Alt+Space M shortcut but still cannot add any term to my database from Studio. At times I can add one term, but then it freezes if I  try to add  second term.

Sorry, Elisa

Hi Francesca Zanette  

Did you delete this folder? C:\Users\%username%\AppData\Roaming\Trados\MultiTerm

Hi Elisa

After applying the Alt+Space M shortcut I can now open the dialog box in Multiterm.

I have exported the database that I could not work with in Studio, created a new one and then reimported my entries and for the time being it seems to work. 

Thank you so much, will definitely get in touch in case of further problems.

Regards, Francesca