Trouble by opening Multiterm

Question

Hi, I have a problem with Multiterm today. I got an error message from it saying I lost the connection with Multiterm Server, but I actually do not have a termbased Server. I do not have Termbased Server in Trados neither and I already tried to solve the problem renaiming the file. Could you please help me? Error message in Italian stating 'Impossible to establish a connection to an unknown MultiTerm Server. Check the connection settings.' with OK button and links to Knowledge Base and Community.

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[edited by: RWS Community AI at 9:25 AM (GMT 0) on 23 Mar 2026]

Anca Stoian · Answer

Silvia Lazzarotto We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0043703.

Anca Stoian | RWS Group

Trados Studio > 3. MultiTerm

Trouble by opening Multiterm