MultiTerm 2014 crashes on "unknown exception"

Question

When I add new terms in MT2014 while I am working on Trados Studio 2014, it crashes and reports "unknown exception". I need to force Studio to close and reopen to continue my work. This issue happens a few times already. How can I fix this problem? By the way, this issue happens in windows 8.1 and windows 10, in words 2013 and words 2016.

Paul · Answer

Hi Daniel, 
 
Can you confirm you are on the latest version of MultiTerm as well as the latest version of Studio 2014? It's generally important to update both applications to ensure full compatibility. 
 
Studio 2014 should be SDL Trados Studio 2014 SP2 - 11.2.4422.11 
 
MultiTerm 2014 should be SDL MultiTerm 2014 SP2 - 11.2.1379.0 
 
Regards

Trados Studio > 3. MultiTerm

MultiTerm 2014 crashes on "unknown exception"