Error message Unknown Exception

Question

When entering a term into the Term base Viewer, I got the Error message: Unknown Exception, and I had to force close SDL. This happened after having made changes to a term in the source language. Am I not supposed to make any changes to any terms in either the source or target language? I run Studio 2014 and Windows 10.

Paul · Answer

Hi Ulla, 
 
You can edit whatever you like, so this should not cause a problem. I think you should first make sure you are using the updated versions of both Studio and MultiTerm for the 2014 release and then see whether the problem still occurs: 
 
SDL Trados Studio 2014 SP2 - 11.2.4435.12 
SDL MultiTerm 2014 SP2 - 11.2.1379.0 
 
If you are then try running a repair on both applications through the Windows Control Panel, if yo are not then upgrade and try again. It's a free upgrade and you'll find the installers in your account, and the CU update to the latest release in your account will happen automatically when you start the applications. 
 
Regards 
 
Paul

Trados Studio > 3. MultiTerm

Error message Unknown Exception