How to delete memory of used termbases in MultiTerm & STudio 2015

Dear helpers, On my 2nd PC, I cannot add any terms to one of my termbases either in MultiTerm or in Trados 2015 whereas on my first identical PC this works like a charm. As no one knew of any workaround or solution I uninstalled both programmes (and even SDL files under "Roaming" and "Local") and reinstalled these two. When I reopened Studio 2015 it immediately retrieved my projects previously listed in the project list. So it seems that the entire memory of Studio has not been crushed, and thus the same error "MultiTerm is unable to add this entry" appears each time I click on "Save" either in MultiTerm or in Studio ("Add new term"). Is there a possibility to delete MultiTerm's (and perhaps Studio's) memory? For testing reasons, I installed the latest versions (which I also have on both stand-alone PCs) on my laptop, and both programmes were able to add terms to the sullen termbase.  I'm really at a loss and don't know why just one PC refuses to accept new terms. So how to delete all reminiscences these two programmes might have of any previous access to this termbase, so I can establish a new link from scratch? Thank you in advance for any advice you might think of.

Wolfgang HULLMANN

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  • Unknown said:
    When I reopened Studio 2015 it immediately retrieved my projects previously listed in the project list. So it seems that the entire memory of Studio has not been crushed

    This indicates that projects.xml was not removed. Try removing that, but note that all projects will be removed from the project list, and also all users that you have entered. I am not sure it would help in this particular case to delete projects.xml, but it is located here:

    C:\Users\%USERNAME%\Documents\Studio 2015\Projects

    But this might be worth trying. Close MultiTerm and try deleting the four XML files you can find here. Or rather zip them before you delete them, so that you have a backup (or rename the entire folder to ”...._old):

    C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm12

    The corresponding files for Studio are here, if those need to be deleted as well to be able to add terms from Studio:

    C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0

    Hope this helps.

    Daniel Fransson | SDL Sweden

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  • Unknown said:
    When I reopened Studio 2015 it immediately retrieved my projects previously listed in the project list. So it seems that the entire memory of Studio has not been crushed

    This indicates that projects.xml was not removed. Try removing that, but note that all projects will be removed from the project list, and also all users that you have entered. I am not sure it would help in this particular case to delete projects.xml, but it is located here:

    C:\Users\%USERNAME%\Documents\Studio 2015\Projects

    But this might be worth trying. Close MultiTerm and try deleting the four XML files you can find here. Or rather zip them before you delete them, so that you have a backup (or rename the entire folder to ”...._old):

    C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm12

    The corresponding files for Studio are here, if those need to be deleted as well to be able to add terms from Studio:

    C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0

    Hope this helps.

    Daniel Fransson | SDL Sweden

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