My Studio 2017 closes down very often a day without letting me save my texts.

Question

My Studio 2017 closes down very often a day without letting me save my texts. I am getting the message "Cannot validate SDL-plugin:Sdl.TranslatorStudio.Common.Licencing.PackageLicenceCheckFailedExceptionFilter.Sdl.TranslationStudio.Common. Version=14.0.0.0." or something similar containig somethin like "Desktop". Bought the 2017 Version in Dezember from the Greek reseller. Can anybody help?

Jesse Good · Answer

Hi Derk,

Can you try the following:
1. Open the following folder:
C:\Users\[USER NAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0
2. Rename it to "14.0.0.0_OLD"
3. Restart Trados Studio

Let me know if that helps.

Trados Studio > 1. Trados Studio

My Studio 2017 closes down very often a day without letting me save my texts.