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Problem with opening new files in SDL Trados 2015

Chris Lee

When I try to create a new project, or open a new file in SDL Trados 2015, I have suddenly started receiving an error message in "Convert to Translatable format".

The message reads

"The process cannot access the file 'C:/Users/...Local/Temp/SDLTempFileManager\irddn0fc.213\636212087848769600_Extract2017 02 26 Translation engl B301.docx\_rels\rels' because it is being used by another person. 

 

The file I am trying to open is '2017 02 26 Translation engl B301.docx'

I have already tried restarting my pc, but still have this message.

I have carried oput the repair function

I appear to be able to work with existing projects, but cannot create new translations. 

 

Should I try reinstalling Trados?
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    No, you should check your anti-virus or Internet security solution. Let it not monitor the temp folder mentioned there.
    Reinstalling Studio will not help, as the problem is of a different nature. Studio cannot access files in the temp folder, so some other software is blocking them there. You need to identify that software (usually anti-virus, like Kaspersky) and adapt the settings there to not block / delete anything in temp.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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  • 0
    No, you should check your anti-virus or Internet security solution. Let it not monitor the temp folder mentioned there.
    Reinstalling Studio will not help, as the problem is of a different nature. Studio cannot access files in the temp folder, so some other software is blocking them there. You need to identify that software (usually anti-virus, like Kaspersky) and adapt the settings there to not block / delete anything in temp.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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