Problem analysing files, Studio 2017

SDL Studio 2017 Freelance, 14.0.5821.4, Windows 7.

When I create a project the files are analysed correctly. But when I re-analyse to check my progress the analysis fails (all values read 0). It's that 'object reference not set to an instance of an object' problem again. This seems to have been happening since the last update, which I think was last week. It also seems more likely to happen when I'm translating a PDF or a PDF converted by ABBY. Any suggestions will be greatly appreciated!
Steve

  • Hi Steve,

    Just two observations at this stage.  First, it helps to see the error stack.  So if you scroll over the right on your first screenshot there should be a link to the full error message.  Can you save the xml error stack and share it in here:

    Then, you might find the WIP report is better for checking progress... at least it was designed for this purpose and the information should be more helpful.  Obviously you don't have to, but I wanted to mention it.

    Thanks

    Paul

    Paul Filkin | RWS Group

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  • Thanks Paul.

    To be honest, it had never occurred to me what WIP report stood for - stuck in old ways, I suppose. I tried it and it worked, but only once. After that it reported '0' for all match bands, including the total.

    Here's the error report, thanks for your help with this!
    Steve

    <SDLErrorDetails time="3/1/2017 10:09:01 AM">
      <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
      <Exception>
        <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.ProjectApi.AutomaticTasks.Analysis</Source>
        <HResult>-2147467261</HResult>
        <StackTrace><![CDATA[   at Sdl.ProjectApi.AutomaticTasks.Analysis.SegmentCategoryCountData.CreateCountData(IParagraphUnit paragraphUnit, Boolean onlyOneSegment, SearchResults results)
       at Sdl.ProjectApi.AutomaticTasks.Analysis.AnalysisCountDataHelper.ProcessSegmentFromParagraph(IParagraphUnit paragraphUnit, ISegmentPair segment, SearchResults results, Boolean onlyOneSegment, Boolean reportLockedSegmentsSeparately)
       at Sdl.ProjectApi.AutomaticTasks.Analysis.AnalysisContentProcessorX.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.ProjectApi.AutomaticTasks.TranslationMemoryLookupContentProcessor.OutputParagraphs()
       at Sdl.ProjectApi.AutomaticTasks.TranslationMemoryLookupContentProcessor.ProcessWaitingParagraphs()
       at Sdl.ProjectApi.AutomaticTasks.TranslationMemoryLookupContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Filters.Processors.SegmentRenumberingBilingualProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Integration.LocationMarkerLocator.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
       at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.ParagraphUnitBuffer.Release()
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.OutputParagraphUnit(IParagraphUnit pu)
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseLocalizableParagraphUnit(transunit transunit, LockTypeFlags lockFlags)
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseTransUnit(transunit transunit)
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseGroup(group group)
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.OnGroup(XmlElement groupElement)
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.<ContinueScanning>b__f(ISdlXliffStreamContentHandler handler)
       at System.Collections.Generic.List`1.ForEach(Action`1 action)
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.ContinueScanning()
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ContinueParsing()
       at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseNext()
       at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
       at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
       at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
       at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.Parse(String targetFilePath)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>14.0.0.0</ProductVersion>
        <EntryAssemblyFileVersion>14.0.5821.4</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 7 Home Premium </OperatingSystem>
        <ServicePack>Service Pack 1</ServicePack>
        <OperatingSystemLanguage>1033</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>SJM-PC\Computer</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.34209</DotNetFrameWork>
        <ComputerName>SJM-PC</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>8292740 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

  • [deleted]

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • (Just checking to see what I did wrong - tried to drag & drop, now I know for next time, thanks!)
  • Hi Paul,

    It's been a while and this issue hasn't been solved yet - are you still working on it? Or will I need to contact SDL directly?

    Thanks,
    Steve