I am a new customer of Trados Studio 2017. I have installed it as well as SDL Multiterm. Each time that I try to create a Termbank in Multiterm, at the last step, I become an error message that the creation failed and that the programm will be closed. I need urgent help since I have a 20.000 words job to translate urgently...
Hi Laure Möllers,
I suggest you log a ticket for an installation problem and a support engineer will be able to help you with this. For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link:
http://support.xl8.one
Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you.
Regards
Paul
Paul Filkin | RWS Group
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