HTML translation: finished and vanished

I recently translated a html file in Trados Studio 2015, confirmed all segments, saved the target file en delivered it to my client. They just got back to me saying that upon opening the file I sent they can only see one short bit of target text.

I checked the target file in Firefox and Internet Explorer: they're right.

I also checked the source file in both Firefox and Internet Explorer and only the same short bit of (source) text is visible.

So, if the complete source and target texts exist in Trados, why can’t I see them in my browsers?

Do you recognize this situation?

Do you have an explanation or a solution?

What do I need to do to send my client a usable html file?

Thanks!

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